Job Description

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Do you enjoy helping people, building relationships, and making a difference through consultative sales?

Join Gallagher and become part of a team dedicated to helping individuals navigate important insurance decisions. We're seeking L&H licensed insurance professionals with an AHIP Certification who thrive in a fast-paced, customer-focused environment and are passionate about delivering exceptional service.

In this role, you'll connect with prospective and existing clients through phone, email, and digital channels, helping them understand their insurance options and guiding them through the enrollment process.

Additional Position Details

• This is a temporary position to support open enrollment and is anticipated to go through the end of the year.
• Pay for the position is $30/hr.
• This is a fully remote role.
• The hours will be an 8-hr shift between the hours of 8:30am - 7pm, Eastern Time.

• Responsible for the acquisition of new client sales, through the leads generated by potential client responses to promotional materials, web-based marketing, and telephonic campaigns
• Handles customer service/sales inquiries via telephone (inbound and outbound), email, and digital channels
• Maintains all departmental metrics such as: timely inquiry resolution, call quality/compliance, call documentation, etc.
• Educates clients on available insurance products and services
• Ensures clients are informed of relevant legislative and regulatory issues, and their associated impact
• Facilitates the enrollment process for new individual sales and renewing customers
• Provides guidance to potential clients on the utilization of MedicareBySavoy.com
• Ensures applications are complete, filed timely, and meet all regulatory requirements
• Represents the company in a professional and courteous manner at all times
• Participates in ongoing sales training to enhance skills and to keep abreast of changes
• Takes direction from Contact Center leadership team, and collaborates effectively with team members
• Maintains all applicable certifications and licensing needed to participate in Commercial and Medicare sales
• Other assignments or responsibilities as assigned

• Active Health & Life Insurance License and AHIP Certification
• 2+ years of customer service and/or sales experience
• Strong communication and relationship-building skills
• Ability to multitask in a high-volume contact center environment
• Strong computer and Microsoft Office skills
• Excellent organization and attention to detail
• Problem-solving mindset with the ability to work independently
• Commitment to customer service excellence and integrity

#LI-MS2

#contingent

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page .

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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