Job Description

Since 1931, Altra Federal Credit Union has been committed to helping members live their best lives by providing trusted financial solutions, personalized services, and a strong focus on community. With a growing presence in Clarksville, TN , we are excited to welcome a Real Estate / Mortgage Loan Originator to our Madison Street Office , who is passionate about helping members achieve their homeownership goals while building strong relationships in the local real estate market.

As a Real Estate / Mortgage Loan Originator , you will play a key role in guiding members through the mortgage process from application to closing while delivering exceptional member experience.

Key Responsibilities

• Originate residential mortgage loans by conducting thorough member interviews and completing accurate loan applications.
• Build strong relationships with members, realtors, builders, and community partners in the Clarksville market.
• Act as a liaison between members, internal lending teams, third-party vendors, and secondary market agencies.
• Collaborate closely with processors, underwriters, and closing teams to ensure timely loan closings.
• Attend and conduct loan closings.
• Stay current on mortgage lending regulations, compliance standards, and secondary market guidelines.
• Embrace new mortgage technology and industry trends to improve efficiency and service.
• Cross-sell Altra products and services to support members' broader financial needs.
• Represent Altra professionally within the community and at real estate-related events.

Qualifications

• High school diploma (or equivalent) is required.
• Bachelor's degree in a business-related field is preferred.
• 3+ years of lending experience is preferred.
• Some loan origination experience is preferred and experience with originating mortgage loans for sale to the secondary market, constructions loans and FHA / VA loans would be helpful.
• Ability to communicate fluently in Spanish and English, verbally and written, would be a plus.

Skills & Abilities

• Strong sales mindset with excellent interpersonal and communication skills.
• Proven ability to work independently, prioritize tasks, and manage multiple deadlines.
• High level of professionalism with a strong commitment to confidentiality and compliance.
• Working knowledge of Microsoft Office and mortgage lending systems, specifically Encompass.
• Bilingual (English / Spanish) skills are strongly encouraged to support and better serve our diverse membership.

Availability

• This position is full-time, 40- hours per week, Monday through Friday.
• Typical hours will be 8:00 a.m. to 5:00 p.m.
• Will require some flexibility within these hours to attend community events; this could include hours on Saturdays and Sundays, and possibly evening hours.

Work Environment

• This position is located at Altra's Madison Street office in Clarksville, TN
• However, this position can be blended remotely, time split regularly between working from home and working in the office.

Pay & Benefits

• Competitive starting pay, depending on experience, plus participation in monthly incentive plan, and robust benefits package!
• When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam.
• Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
• Up to a 6% employer-matched 401(k) + additional 3% employer contribution.
• Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
• Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
• Employee-only perks and discounts.

At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.

Altra is proud to be a Great Place to Work® certified company eight years in a row; 91% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.

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