Job Description

Lead the Team Behind Compassionate Care as Office Manager with Visiting Angels of Southern Maryland

Apply today to join our rapidly expanding team, serving the entire Tri-County area: Charles, Calvert, and St. Mary’s Counties.

Why Visiting Angels?

• Competitive hourly pay
• Salary is dependent on the level of education and training
• A leadership role where you shape how the office runs and grows
• Meaningful work: support the caregivers and staff who help seniors stay independent at home
• A supportive, mission-driven team environment

Office Manager Responsibilities

• Direct and coordinate day-to-day office operations in line with company goals
• Supervise the Care Coordinator team: recruit, hire, coach, and conduct annual performance evaluations
• Develop and implement office policies, procedures, and workflows that improve efficiency and quality
• Serve as the primary point of contact for office inquiries and visitors
• Maintain employee records and ensure compliance with HR policies and state and federal regulations
• Coordinate staff training and professional development
• Assist with onboarding new hires, including phone, email, and computer setup
• Provide basic IT support and help maintain office software and hardware
• Manage vendor contracts and pricing, and order office supplies as needed
• Schedule meetings and appointments, and plan staff events and celebrations
• Prepare weekly and monthly management reports on time
• Cover on-call evenings and weekends as directed, keeping on-call materials, logs, and client and employee records current
• Build strong relationships with clients, families, caregivers, and referral sources through prompt, professional communication

Job Requirements

• Associate’s degree in business management preferred
• 1+ year of home care industry experience preferred
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and scheduling software
• Strong written and verbal communication skills
• Excellent organization and time management, with the ability to juggle multiple priorities
• Calm, professional handling of emergencies and sensitive situations
• Strict commitment to client and employee confidentiality
• Reliable transportation
• Able to pass a background check, drug and alcohol test, and OIG screening, and maintain required licensing and training
• Able to lift up to 10 lbs and perform a mix of sitting, standing, bending, walking, and climbing stairs

About Visiting Angels of Southern Maryland

Our team is committed to providing caring and professional senior home care services. Visiting Angels is dedicated to matching seniors with local caregivers who improve their daily lives. As Office Manager, you’ll be at the center of that mission, keeping our office running smoothly so our caregivers can focus on the people they serve.

Our office is located at 50 Post Office Rd #201, Waldorf, MD 20602.

IND-HP

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