Mortgage Customer Service Representative-Insurance Job at Iowa Bankers Mortgage Corporation, Johnston, IA

LzVKaVI4WUpFWmFLdEhZMWZOMTVVeTEyWnc9PQ==
  • Iowa Bankers Mortgage Corporation
  • Johnston, IA

Job Description

Description:

The Mortgage Customer Service Representative assists in the Escrow area by performing the following duties.

  • Review and update escrow and non-escrow Hazard information to agree with insurance documents in the Insurance Workflow Queue. 
  • Respond to and manage incoming customer and vendor inquiries through the call queue in a professional and timely manner.
  • Receives payment of insurance premiums from escrow accounts.
  • Review insurance losses according to investor guidelines for endorsement or loss account set-up.
  • Performs various clerical duties, including the filing and correspondence in the appropriate loan files.
  • Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors.

Requirements:

Required Education: High school diploma or general education degree (GED)

Required Work Experience: Two to five years of related experience and/or training; or equivalent combination of education and experience.

Technology Skills: Accurately and efficiently process transactions. Proficient in Word & Excel. Preferred Black Knight System experience.

Required Skills or traits for the position: Follow established policies, procedures & guidelines. Demonstrate analytical decision making and problem solving skills.

PIa184a3047db8-30492-41076619

Job Tags

Work experience placement

Similar Jobs

Taylor Auto Repair

Automotive Repair Technician - Independent Shop Job at Taylor Auto Repair

We're looking for a quality technician who enjoys fixing cars and is committed to continually learning and improving. Someone who takes everything from oil changes to timing belts seriously, understands the value of a thorough inspection, and wants to work in a shop with...

Sampson Construction

Construction Laborer Job at Sampson Construction

 ...Sampson Construction has built its reputation for integrity by serving as a trusted partner in commercial construction for over 70 years...  ...com. Summary of Duties: Performs tasks involving physical labor at commercial construction sites. Operates a variety of... 

Spieldenner Financial Group

Field Underwriter | Remote Job at Spieldenner Financial Group

 ...provide the training and guidance needed to compete at a high level. What Youll Do Connect with Clients (68 hrs/week) Reach...  ...with insurance carriers and support clients through the underwriting process to ensure a smooth experience. Who Were Looking For... 

NALS Apartment Homes

Housekeeper Job at NALS Apartment Homes

Description: NALS Apartment Homes believes that an apartment is not simply a place to live, but a place to call home. We embrace opportunities for personal and professional growth, and encourage our employees to share their unique skills, local knowledge, and professional...

Aero Simulation, Inc. (ASI)

TECHNICAL WRITER Job at Aero Simulation, Inc. (ASI)

 ...learn more about this opportunity, keep reading! POSITION SUMMARY Research technical data (i.e., MTBF, EOL/EOS) for COTS items, write and edit deliverable technical publications, configuration documentation, and Integrated Logistics Support documentation for ASI...