A doctor's office receptionist is the primary point of contact, responsible for greeting patients, scheduling appointments, handling multi-line phones, and managing check-ins/check-outs. Key duties include updating patient records, verifying insurance, collecting co-pays, maintaining HIPAA compliance, and managing office inventory.
Primary Duties and Responsibilities
Patient Greeting and Reception: Welcomes patients and visitors, maintains a clean and organized waiting area, and provides a calm, professional environment.
Scheduling and Appointment Management: Schedules, reschedules, and cancels patient appointments, often optimizing provider time and ensuring a steady workflow.
Patient Check-In and Check-Out: Verifies patient insurance coverage and identity, collects co-pays, and manages balances.
Information Management: Maintains accurate patient records in the Electronic Health Records (EHR) system, ensuring all data is up-to-date and compliant with regulations.
Phone Management: Answers, screens, and directs calls; handles patient inquiries regarding appointments or simple billing questions.
Administrative Support: Manages incoming/outgoing mail, orders office supplies, and maintains office equipment.
HIPAA Compliance: Protects patient confidentiality by securing personal and financial information.
Required Skills and AbilitiesHigh School Diploma required
Communication: Exceptional verbal and written skills for communicating with patients, doctors, and pharmacists.
Organization: Strong multitasking skills to manage a fast-paced environment.
Technology: Proficiency with EHR software, word processing, and multi-line phone systems.
Problem-Solving: Ability to handle patient complaints and emergencies with professionalism.
...location in Bridgeport, WV. RESPONSIBILITIES Lead and support the development and execution of capital projects for interstate natural gas transmission facilities, including pipeline, compressor station, and measurement and regulation projects, liquified natural gas (...
...delivered helps our customers get their jobs done, so timeliness is important (with a huge focus on safety, of course)! We provide the delivery vehicle! Our Benefits That Work for You Benefits can mean different things to different people, but for us, its making...
Kinperium-Hiniker LLC (Hiniker) is a Minnesota based manufacturer. With roots in the agricultural equipment industry going back to 1970 and continuing today, we know how to build tough, productive, reliable equipment. Hiniker is known for sturdy cultivators, efficient ...
...Role Overview: This role is part of the INDOT Standards and Policy Division, one of seven divisions within the Central Office Engineering Department. A Bachelor of Science degree in Civil Engineering is preferred but not required. A standards engineer manages update...
...Position Summary The Cyber Security Architect provides strategic leadership for the design implementation and governance of the organizations cybersecurity architecture. This role develops secure scalable solutions that protect enterprise systems applications cloud...