Job Description

We are actively seeking a Medical Scheduler to be a part of our Physical Therapy Administrative team.

This position is an in-person position ensuring the smooth operation of our Physical Therapy practice. This position involves a combination of checking in patients, scheduling their appointments, taking copayments, fielding clinic calls, scanning and filing, and other miscellaneous projects.

What You'll Do

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Manage appointment cancellations, rescheduling requests, waitlists
• Manage patient intake forms and maintain accurate records
• Support clinic operations and maintain efficient schedules
• Assist with payments, and administrative tasks
• Effectively communicate with patients, therapists, and other staff members to ensure a cohesive and positive patient experience

What We're Looking For

• Experience in a medical office, healthcare setting, or front desk role required
• Knowledge of patient financial responsibilities preferred
• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment

Why Join Us?

• Supportive, team-oriented culture
• Excellent work-study position for those interested in healthcare as a career
• Opportunities for career growth and professional development
• Meaningful work that helps improve patients' lives every day
• Collaborative environment where teamwork and patient care come first

Hours: Flexible, 20-40 hours weekly

Monday: 9:30 - 7pm (30 minute unpaid break)

Tuesday: 9am - 6:30 pm (30 minute unpaid break)

Wednesday: 9:30am - 7pm (30 minute unpaid break)

Thursday: 9am - 6:30pm (30 minute unpaid break)

Friday: 8am - 12pm (no break)

Compensation : $23-24 an hour

Qualifications:

• Highschool graduate or equivalent
• Medical clerical experience strongly preferred
• Basic computer knowledge, e.g., Microsoft office and prior experience with EMRs
• Self-starter and detail oriented
• Tactful interpersonal relationships

Boston Sports Medicine is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

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