Junior/Middle DevOps Engineer - Monitoring Support Job at intetics, Philippines

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  • intetics
  • Philippines

Job Description

This role focuses on production monitoring and first-line operational support during assigned shifts. The engineer will stay available throughout the shift, monitor alerts/Jira, follow predefined instructions, escalate incidents when needed, and perform actions such as checks or service/server restarts.

The working hours are 00:00–09:00 CET, including weekend shifts when required.

About the project:

This project offers a unified platform that consolidates vulnerability, threat, and asset data, enabling organizations to prioritize and remediate critical exposures effectively. By integrating information from over 150 security tools, it provides a centralized hub for risk-based vulnerability management, automating workflows and enhancing security outcomes. The platform is designed to scale and streamline vulnerability and exposure management programs, ensuring efficient mitigation of potential threats.

Responsibilities:

  • Monitor production systems during assigned shifts
  • React to alerts, incidents, and system issues
  • Support AWS -based cloud runtime infrastructure
  • Investigate issues using monitoring and logging tools
  • Perform occasional DevOps and infrastructure support tasks
  • Support CI/CD pipelines and deployment processes
  • Maintain and troubleshoot Linux-based environments
  • Support web server, process control, and application runtime configurations
  • Work with dashboards, metrics, logs, and alerting systems
  • Support infrastructure and application security practices
  • Document incidents, actions taken, and system changes when needed

Requirements

  • Junior to Middle-level experience in DevOps, SRE, Linux administration, cloud operations, or infrastructure/production support
  • Basic experience with AWS EC2
  • Basic understanding of monitoring tools such as Grafana, Prometheus, and Loki
  • Linux administration skills
  • Basic scripting experience with Bash, Python , or similar tools
  • Understanding of CI/CD pipelines
  • Experience with Git-based tools, preferably Bitbucket
  • Ability to follow predefined instructions and escalate issues properly
  • Responsible approach to monitoring and incident handling
  • Availability to work during European business hours
  • English level: upper-intermediate

Job Tags

Full time, Shift work

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